FAQ
1. What is Nadmade.com?
Nadmade.com is a brand that offers unique handmade and hand-carved pendant designs. Each product is carefully crafted with detailed workmanship.
2. What chain length options are available?
Our chain length options are:
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40 mm
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45 mm
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50 mm
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60 mm
3. Which regions do you ship to?
We currently ship to select international regions, primarily the United States. For more details, please contact us.
4. Do you promote your products through Meta ads?
Yes, we actively use Meta (Facebook and Instagram) ads to promote our products.
5. How long does delivery take?
Delivery times vary depending on the product design and shipping location. Average delivery times:
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Handmade and customization process: 5-10 business days
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Shipping time: 7-14 business days (for the U.S.)
6. Can I return my order?
Returns are not accepted for handmade and customized products. However, if your item arrives damaged, please contact us.
7. What payment methods do you accept?
We currently accept credit cards, Stripe, ApplePay and other popular online payment methods.
8. How can I contact you?
For inquiries, you can reach us at info@nadmade.com, Whatsapp or via our social media accounts.